Dental Autoclave Terms and Conditions

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Terms and Conditions

Effective Date: 8/25/2025

Welcome to dental-autoclave.com, operated by Next Level Solutions LLC (“we,” “our,” or “us”). By accessing or using this website, purchasing products, or requesting services, you agree to the following Terms & Conditions.

1. Use of Website

You must be at least 18 years old to make purchases or request services.
You agree not to misuse our website, interfere with its functionality, or engage in unlawful activity.

2. Products & Services

We provide dental autoclave parts, refurbished equipment, and related dental facility services.
Product availability and pricing are subject to change without notice.
Some items may be offered directly on our website, while others are fulfilled through our eBay store. Purchases made on eBay are subject to eBay’s Terms & Conditions.

3. Orders & Payment

Payments may be processed securely through trusted third-party providers (e.g., PayPal, Stripe, or eBay’s checkout).
We reserve the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, or unavailability.

4. Shipping & Delivery

Shipping times vary depending on product availability and destination. Estimated delivery dates are provided but not guaranteed.
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns & Refunds

Returns are accepted within 14 Days of delivery for unused, unopened items unless otherwise stated.
Customers are responsible for return shipping unless the product was defective or shipped incorrectly.
Certain items, including refurbished equipment, may be covered by limited warranties—details provided with each product.

6. Service Requests

All service requests must be scheduled by contacting us directly via phone, email, or the website form.
Service rates and availability may vary depending on location and scope of work.
Emergency or after-hours service may incur additional fees.

7. Third-Party Links

Our website may contain links to external sites such as eBay and Facebook. We are not responsible for the content, terms, or practices of third-party websites.

8. Limitation of Liability

Next Level Solutions LLC is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Our maximum liability for any claim is limited to the purchase price of the product or service in question.

9. Warranties

Unless otherwise stated, products are sold “as is” with no implied warranties.
Refurbished equipment may include limited warranties as noted in individual listings.

10. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms & Conditions at any time. The updated version will be posted on this page with a new effective date.

12. Contact Us

For questions about these Terms & Conditions, please contact:

Next Level Solutions LLC
📧 chris.nlsinc@gmail.com
📞 727-831-4269
📍 Tampa, Florida

Dental Autoclave Terms and Conditions

Effective Date: 8/25/2025

At Next Level Solutions LLC, we stand behind the quality of our products and services. This Returns & Warranty Policy explains how returns, exchanges, and warranties are handled for purchases made through dental-autoclave.com or our eBay store.

Returns

Eligibility: Items may be returned within 14 days of delivery for a refund or exchange.
Condition: Products must be unused, uninstalled, and returned in their original packaging. Used or damaged items may not qualify for a full refund.
Process: To initiate a return, please contact us at 📧 chris.nlsinc@gmail.com or through your eBay order history if purchased via eBay.
Shipping Costs: Customers are responsible for return shipping unless the item was defective or shipped incorrectly.

Non-Returnable Items

Custom-ordered parts.
Items marked “final sale.”
Products damaged due to improper installation, misuse, or neglect.

Refunds

Refunds are issued once the returned product has been inspected and approved.
Refunds are processed to the original payment method within 5–10 business days after approval.

Warranty Coverage

Parts & Accessories

Most new replacement parts include a 90-day warranty against manufacturer defects.
Warranties do not cover normal wear-and-tear, improper installation, or misuse.

Refurbished Equipment

Refurbished autoclaves and equipment may include a limited warranty (typically 6 months unless otherwise noted in the product listing).
Warranty covers parts and labor for defects related to our refurbishment process.
Warranty does not cover issues caused by operator error, poor maintenance, or damage after delivery.

Services & Repairs

Our repair services are covered by a 30-day workmanship guarantee. If the same issue reoccurs within 30 days due to our repair, we will correct it at no additional cost.

Exclusions

Warranties do not apply to:

Consumable items (gaskets, filters, bulbs, etc.).
Damage due to power surges, flooding, fire, or other external causes.
Equipment altered or repaired by unauthorized technicians.

How to Request Warranty Service

To request warranty service, please provide:

Proof of purchase (invoice, order number, or eBay receipt).
Product details (model/serial number).
A description of the issue.

Policy Updates

This Returns & Warranty Policy may be updated at any time. The latest version will always be available on this page.